Return Policy

Returning an item is easy with our straightforward process.

How to Return an Item

1. Contact our customer service team to request a return authorization
2. Pack the item securely in its original packaging
3. Include your order number and reason for return
4. Ship the package to our returns address

Return Address

Test Store Returns Department
123 Test Street
New York, NY 10001
United States

Exchange Policy

If you would like to exchange an item for a different size or color, please return the original item and place a new order.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will arrange for a replacement or full refund at no cost to you.